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Shipping Policy

Last updated: August 2026

⚡ Instant Digital Delivery

TinyMoments is a 100% digital product. We do not ship any physical goods. All gifts are delivered instantly via a unique, personalized URL that is generated the moment your payment is confirmed.

1. What We Deliver

Upon successful payment, you will receive access to a unique, permanent URL (e.g., https://tinymoments.me/gift/your-gift-id) that contains your fully personalized, interactive digital gift. You can:

  • Share this link directly via WhatsApp, Instagram DMs, SMS, or email.
  • Copy the link from your Dashboard → Your Gifts at any time.
  • Optionally protect the gift with a password so only the intended recipient can view it.

2. Delivery Timeline

Delivery of your gift URL is instantaneous — there is no waiting period. As soon as your payment is verified by our payment processor (Razorpay), the watermark on your gift preview is removed and the live URL is activated and available from your dashboard.

  • Normal cases: URL is unlocked within seconds of payment confirmation.
  • If payment is delayed: In rare cases where a bank transaction takes longer to process, please allow up to 15 minutes. If the gift is still locked, contact us at tinymoments.me@gmail.com.

3. No Physical Shipping

TinyMoments does not ship any physical products, cards, or packages. There are no shipping charges, delivery addresses, tracking numbers, or courier services involved. Our platform is entirely digital and cloud-based.

4. Gifting to Someone Else

Since TinyMoments gifts are shared via a URL, you (the creator) are responsible for sending the link to your recipient. We do not send the link on your behalf. Simply:

  • Go to your Dashboard after payment.
  • Click "Copy Live Link" on the gift card.
  • Send the copied link to your loved one via any messaging platform of your choice.

5. Availability & Uptime

Your gift URL is hosted on our servers and is designed to remain accessible. We make every effort to ensure high availability. However, we do not guarantee 100% uptime and are not liable for temporary unavailability due to maintenance, server issues, or events outside our control.

6. Questions?

If you have any questions about how your gift is delivered, please reach out to us at tinymoments.me@gmail.com or visit our Contact page.